Do you remember when you were a child and you were awarded a house point, a credit, or when you visited a dentist and got a sticker for being good and brave?
We bet you were swelling with pride at the accolade!
It’s a big part of our early lives – being rewarded for doing well and yet, as we progress into adulthood, positive awards for being good seem to diminish.
When one of our vendors, landlords, purchasers or tenants write a review, send a positive letter or a handwritten card, we all regress to that inner child again, glowing with pride.
We’re about to glow again!
The Property Academy in conjunction with the market leading property portal Rightmove has recently undertaken the biggest study ever made of the British Estate Agency industry.
The goal was to identify and shine a light on the best performing agency branches in sales and lettings in a bid to drive up customer service standards.
This extensive study was focused on the experience of the consumer and involved the analysis of hundreds of thousands of data points as well as a large-scale mystery shopping exercise.
Over 25 thousand Estate Agency branches covering traditional, hybrid and online Agents were assessed for customer service, marketing and results, the top 20% being featured in The Best Estate Agent Guide which was published 25th September 2017.
Of the 20% highest rated branches appearing in this consumer guide each has been listed with a rating of either “highly rated”, “excellent” or “exceptional”.
We are delighted to announce that SLCA have been named as being one of the top performing estate agency branches in Britain for both our Sales and Lettings departments.
You can read more about this accolade here.
We are excited because it means that out of over 25,000 Estate Agency branches, SLCA are in the top 5,000.
That makes our pulses quicken and shows you that you don’t just have to take our word for it that you can trust us to look after your sale or the letting of your property!
You can see it yourself from our top 20% ratingSee our rating
Want to know more?
Contact us today.